Effective Date: November 2024

At R.L. Christie Works of Art, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) 2018.

1. Information We Collect

We collect personal data you provide directly to us, such as:

Contact Information: Name, email address, phone number, and address submitted through our contact form or e-commerce store.

Order Information: Details of your purchases made on our website, including payment and shipping details.

Newsletter Signup Information: Email address provided when subscribing to our newsletter.

Website Usage Information: Data collected through cookies and similar technologies, including IP addresses, browser type, pages visited, and time spent on our website.

Tools Used for Data Collection

Squarespace Analytics: Tracks visitor behavior to help us improve website performance.

Google Analytics: Provides insights into user interactions with our website.

2. How We Use Your Information

We use your personal data for the following purposes:

To Process Orders: Manage and fulfill e-commerce transactions, including shipping and returns.

To Communicate with You: Respond to inquiries and provide customer support.

For Marketing: Send newsletters and promotional materials (only with your consent).

To Improve Our Website: Analyse website usage to enhance the user experience.

To Comply with Legal Obligations: Maintain records as required by law.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data. However, we may share your information with third parties in the following cases:

Service Providers: Third-party companies (e.g., payment processors, shipping services, and Squarespace) that help us deliver our services.

Legal Requirements: If required to comply with legal obligations or protect the rights, property, or safety of R.L. Christie Works of Art or others.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand how visitors interact with our site.

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality (e.g., shopping cart).

Performance Cookies: Used by Squarespace and Google Analytics to monitor website performance.

Marketing Cookies: Track your preferences to display relevant advertisements.

You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

Newsletter Information: Retained until you unsubscribe.

Order Information: Retained for up to 7 years for legal and accounting purposes.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.

Correction: Correct inaccuracies in your personal data.

Erasure: Request deletion of your data (subject to legal obligations).

Restriction: Restrict the processing of your data.

Data Portability: Receive a copy of your data in a machine-readable format.

Withdrawal of Consent: Opt out of marketing communications at any time.

To exercise your rights, please contact us at enquiries@rlchristie.com.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal data.

9. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly.

10. Contact Us

If you have any questions about this policy or your personal data, please contact us:

R.L. Christie Works of Art

Email: enquiries@rlchristie.com

Address: R.L.Christie Works of Art, 2nd floor, 35/3 Buckingham Terrace, Edinburgh, EH4 3AP

This privacy policy ensures transparency and compliance with GDPR while addressing the specific services and technologies used by R.L.Christie Works of Art.